Frequently Asked Questions

  • LiceMD® Complete Kit
  • LiceMD® Pesticide Free

What comes with the LiceMD® Complete Kit?

The LiceMD® Complete Kit Contains 1 Lice Killing Gel (4 fl. oz), 1 Head Lice Removal Comb, 1 Non-Medicated Shampoo (4 fl. oz), 2 Pairs of Gloves.

How does LiceMD® Complete Kit work?

LiceMD® Complete Kit comes with a pediculicide treatment gel containing pyrethrins synergized with piperonyl butoxide, which is recognized by the FDA as safe and effective for the treatment of lice. The kit also contains a non-medicated lubricant and comb for the mechanical removal of lice.

Does LiceMD® Complete Kit contain pesticides?

Yes, LiceMD® Complete Kit contains the pesticide pyrethrum and piperonyl butoxide. Consult a physician before using the product on children under the age of 2.

Is there an expiration date for LiceMD® Complete Kit?

LiceMD® Complete Kit expires 2 years from its manufacture date.

Will LiceMD® Complete Kit damage my child's hair?

No, LiceMD® Complete Kit Treatment Gel contains dimethicone which will actually condition hair leaving it soft and silky and easy to manage. Dimethicone is found in many top-selling conditioning shampoos and has a well-known safety profile.

Does it smell?

LiceMD® Complete Kit has a light fragrance.

How much does LiceMD® Complete Kit cost?

LiceMD® Complete Kit comes with a 4 fl. oz. bottle of treatment, a 4 fl. oz. bottle of non-medicated shampoo, gloves and the 100% effective head lice removal comb. It is sold for a suggested retail price of $24.99.

Where is LiceMD® Complete Kit sold?

LiceMD® Complete Kit is available over-the-counter at major national food, drug and mass retail outlets.

Does LiceMD® Complete Kit require a prescription?

No, LiceMD® Complete Kit is sold over-the-counter and does not require a prescription.

How much is in a container?

Each container of LiceMD® Complete Kit contains 4 fl. oz. (118 ml) of the lice killing gel and can typically be used for 1 to 3 people depending on the length of hair.

How much of the product is required to successfully eliminate lice?

For short hair use 1-2 oz. of the product, for medium length hair use approximately 2-3 oz. and for long hair use about 3-4 oz. of product.

How long does LiceMD® Complete Kit take to eliminate lice?

LiceMD® Complete Kit eliminates lice in 10 minutes. On average the comb-out phase takes 1 to 2 hours but will vary based on hair texture and length. The hair and scalp should also be inspected each day for 10 days after LiceMD® Complete Kit is applied.

Does LiceMD® Complete Kit come in varying sizes?

LiceMD® Complete Kit is only available in a 4 fl. oz. container which is sufficient to treat 2 children with medium length hair.

What happens if LiceMD® Complete Kit gets into my eyes?

As with all head lice treatments, avoid contact with the eyes. If contact occurs, simply rinse out with water.

Will it work on adults?

Yes, LiceMD® Complete Kit can be used for people of all ages. For children under 2 years of age, please consult your doctor.

Why is it important for me to use LiceMD® Complete Kit Treatment Gel and wash/rinse on dry hair?

It is important to use LiceMD® Complete Kit on dry hair so it is easy to tell when the product is thoroughly soaked into the hair.

How do I comb the lice out of my child's hair?

After shampooing, take small 1/2 to 1-inch sections of hair in your fingers, then run the patented LiceMD® Complete Kit comb through the hair starting as close to the scalp as possible. Comb from the roots to the tip of the hair with a firm, even motion away from scalp. Make sure that all of the hair goes through the teeth of the comb. Wipe off excess liquid gel, lice, eggs, and nits from the comb onto a paper towel or tissue. Pin sections of hair up once completed. Repeat the combing process until all sections are complete. Hair should remain slightly damp while removing nits. If hair dries during combing, dampen slightly with warm water. After the comb-out process is complete, remove all bobby pins and hair clips and rinse with warm water. If any product spills or drips on the floor, clean the area with soap and warm water then dry thoroughly.

Can I use LiceMD® Complete Kit on my infant's hair?

LiceMD® Complete Kit is for adults and children 2 years and older. Please consult a physician before using the product on children under the age of 2.

Can I use LiceMD® Complete Kit for pubic or body lice?

LiceMD® Complete Kit has been tested and proven effective for head lice. Head lice only live on the scalp and cannot spread to other parts of the body. If you suspect you have pubic or body lice, consult a healthcare professional or a pharmacist.

What storage temperature is recommended for LiceMD® Complete Kit?

Store LiceMD® Complete Kit at room temperature.

Is there a limited consumer warranty for LiceMD® Complete Kit?

If you are not satisfied with LiceMD® Complete Kit, Reckitt Benckiser LLC will refund your purchase price. Send original UPC code from carton with price paid and reason for dissatisfaction to:

Reckitt Benckiser
Consumer Relations
P.O. Box 224
Parsippany, NJ 07054

Limit one per household

What comes with LiceMD® Pesticide Free?

LiceMD® Pesticide Free Contains 1 Lice Treatment Gel (4 fl. oz.) and 1 Head Lice Removal Comb.

How does LiceMD® Pesticide Free work?

LiceMD® Pesticide Free is a patented, pediatrician tested, and clinically proven head lice treatment that uses a physical mode of action vs. a chemical one to eliminate lice, eggs and nits. The liquid gel formula detangles hair, so you can concentrate on removing lice, eggs and nits, instead of fighting to get the lice removal comb through the child's hair.

Does LiceMD® Pesticide Free contain pesticides?

LiceMD® Pesticide Free is a pesticide free treatment. It is hypoallergenic; does not contain dyes, perfumes or harsh chemicals; is safe for all household members; and can be reapplied as needed. Consult a physician before using the product on children under the age of 2.

Is there an expiration date for LiceMD® Pesticide Free?

No, LiceMD® Pesticide Free has no expiration date, but the product should always be stored at room temperature for maximum effectiveness.

Will LiceMD® Pesticide Free damage my child's hair?

No, LiceMD® Pesticide Free contains dimethicone which will actually condition hair leaving it soft and silky and easy to manage. Dimethicone is found in many top-selling conditioning shampoos and has a well-known safety profile.

Does it smell?

No, LiceMD® Pesticide Free is completely fragrance free.

How much does LiceMD® Pesticide Free cost?

A 4 oz. container of LiceMD® Pesticide Free and the 100% effective head lice removal comb are sold for a suggested retail price of $14.49.

Where is LiceMD® Pesticide Free sold?

LiceMD® Pesticide Free is available over-the-counter at major national food, drug and mass retail outlets.

Does LiceMD® Pesticide Free require a prescription?

No, LiceMD® Pesticide Free is sold over-the-counter and does not require a prescription.

How much is in a container?

Each container of LiceMD® Pesticide Free contains 4 fl. oz. (118 ml) of the product and can typically be used for 1 to 3 people depending on the length of hair.

How much of the product is required to successfully eliminate lice?

For short hair use 1-2 oz. of the product, for medium length hair use approximately 2-3 oz. and for long hair use about 3-4 oz. of product.

How long does LiceMD® Pesticide Free take to eliminate lice?

LiceMD® Pesticide Free eliminates lice in 10 minutes. On average the comb-out phase takes 1 to 2 hours but will vary based on hair texture and length. The hair and scalp should also be inspected each day for 10 days after LiceMD® Pesticide Free is applied.

Does LiceMD® Pesticide Free come in varying sizes?

LiceMD® Pesticide Free is only available in a 4 oz. container which is sufficient to treat 2 children with medium length hair.

What happens if LiceMD® Pesticide Free gets into my eyes?

As with all head lice treatments, avoid contact with the eyes. If contact occurs, simply rinse out with water.

Will it work on adults?

Yes, LiceMD® Pesticide Free can be used for people of all ages. For children under 2 years of age, please consult your doctor.

Why is it important for me to use LiceMD® Pesticide Free on dry hair?

It is important to use LiceMD® Pesticide Free on dry hair so it is easy to tell when the product is thoroughly soaked into the hair.

How do I comb the lice out of my child's hair?

Take small 1/2 to 1-inch sections of hair in your fingers, then run the patented LiceMD® Pesticide Free comb through the hair starting as close to the scalp as possible. Wipe off excess liquid gel, lice, eggs, and nits from the comb onto a paper towel or tissue. Pin sections of hair up once completed. LiceMD® Pesticide Free gel is very slippery. If any product spills or drips on the floor, clean the area with soap and warm water then dry thoroughly. For more information on combing, please click here to see an instructional how-to video.

Can I use LiceMD® Pesticide Free on my infant's hair?

Please consult a physician before using the product on children under the age of 2.

Can I use LiceMD® Pesticide Free for pubic or body lice?

LiceMD® Pesticide Free has been tested and proven effective for head lice. Head lice only live on the scalp and cannot spread to other parts of the body. If you suspect you have pubic or body lice, consult a healthcare professional or a pharmacist.

What storage temperature is recommended for LiceMD® Pesticide Free?

Store LiceMD® Pesticide Free at room temperature.

Is there a limited consumer warranty for LiceMD® Pesticide Free?

If you are not satisfied with LiceMD® Pesticide Free, Reckitt Benckiser LLC will refund your purchase price. Send original UPC code from carton with price paid and reason for dissatisfaction to:

Reckitt Benckiser
Consumer Relations
P.O. Box 224
Parsippany, NJ 07054

Limit 1 per household